Contact Us
Non Gamstop Casinos is built around independent research into casinos not on Gamstop, and that research is only as good as the feedback we get from the people actually using these sites. If something on the site doesn't match what you've found in practice, or you've spotted an error in one of our write-ups, we want to hear about it.
How to reach us
The best way to contact us is by email at [email protected]. We read every message and try to reply within a couple of working days, though it can take longer during busier periods. Please include as much detail as you can — which casino or page you're referring to, and what prompted you to get in touch — so we can look into it properly.
What we can help with
- Corrections or updates to information about a specific brand, such as a bonus term that has changed or a payment method that's no longer offered
- Questions about how we assess and rank sites, including anything covered on our guide to non Gamstop casinos in the UK
- Feedback on your own experience with a casino featured on the site, positive or negative
- General queries about the site, our editorial approach, or the team behind youthsoccer.uk
What we can't do
We're a comparison and review site, not a casino operator, payment provider, or regulator. That means we can't process withdrawals, resolve account disputes, verify your identity documents, or intervene directly with a brand on your behalf. Those matters need to go through the casino's own support team, or where relevant, the licensing authority named in its terms.
If you're concerned about your own gambling, or you're looking for information on managing play more carefully, our responsible gambling page is a better starting point than a support email — it covers tools and support options outside the Gamstop scheme itself.
Before you write in about a specific casino
A few checks can save time on both sides:
- Confirm the offer terms directly on the casino's own site — welcome bonuses, wagering requirements and free spin values can change without much notice, and we update our listings as we're made aware
- Have your account or transaction reference ready if your query relates to a deposit, withdrawal or bonus you've claimed
- Check our terms and conditions if your question relates to how we use or present the information on this site
A note on what this site is, and isn't
Non Gamstop Casinos exists to help UK readers compare casinos operating outside the Gamstop self-exclusion scheme, along with practical detail on bonuses, payment methods and how these sites are rated. We're not affiliated with Gamstop, and we don't process complaints against it or the operators we cover. Our role is research and comparison, not customer service for third-party brands — but where our own content is wrong, out of date, or unclear, tell us, and we'll fix it.
All gambling on this site is intended for readers aged 18 and over.